Privacy Policy
Effective: November 26 2025
This Privacy Policy is designed to help you fully understand our online handling of your personal data and to clarify our commitment to protecting your privacy. PT APPORA DIGITAL TEKNOLOGI (hereinafter referred to as "we") uses state-of-the-art end-to-end encryption to provide users with private messaging and internet call services. Your messages and calls remain encrypted at all times.
Please carefully read our Privacy Policy to clearly understand how PT APPORA DIGITAL TEKNOLOGI collects, uses, protects, or otherwise processes your personal data in accordance with our services, as well as your choices and rights regarding such information. This Privacy Policy applies wherever we provide services, and we will comply with all local laws related to the practices described herein. In the event of any conflict between this policy and local laws, we will adhere to the provisions of the applicable local laws.
Special Explanation:
Your data controller is as follows:
Developer: RUSNANDAR
Contact: GRIYA KEBRAON TENGAH CF NOMOR 16,KOTA SURABAYA, Jawa Timur
Email: ramucanotem@gmail.com
If you have any questions about this Privacy Policy, you may communicate with us by email.
On October 17,2022, Indonesia's Personal Data Protection Act (PDP) officially took effect. As the nation's first comprehensive legislation on personal data protection, it establishes core principles for safeguarding personal information, outlines rights of data subjects, specifies obligations for data controllers and processors, and sets penalties for violations. Residents in Indonesia enjoy the following rights:
Right to know: the right to know the identity of the data collector, the legal basis for processing the data, the purpose of collecting the data and the way the data is used.
Access: Access and obtain a copy of your personal data held by the entity.
Correction right: the ability to update or correct inaccuracies in personal data to ensure that the information is accurate and up-to-date.
Right to delete: You may request the deletion or destruction of personal data when it is no longer necessary for the collection purpose or when consent is withdrawn.
Restriction of processing rights: The use of personal data may be restricted in case of disputes over data accuracy or illegal processing.
Objection: You may object to data processing in certain circumstances, such as for direct marketing purposes, or for automated decisions that have a significant impact on an individual.
Data portability: The right to request a copy of personal data in digital format and to transfer data from one service provider to another.
Withdrawal of consent: You may withdraw your previous consent to data processing at any time.
Non-discrimination: The right to be free from any form of discrimination or punishment in the exercise of privacy rights.
Claim right: If the data privacy right is violated, you have the right to seek legal relief and compensation.
Right to complain: You may file a complaint with the relevant data protection authority on issues related to personal data processing.
Right to object to automated decision-making: The right to object to decisions that are based entirely on automated processing (including data analysis), if the decision has a significant impact on or legal consequences for the data subject.
The 2018 California Consumer Privacy Act (CCPA) empowers consumers with greater control over the personal information businesses collect about them. The CCPA regulations provide guidance on how to implement this law. If you are a California resident, under CCPA, you have the right to:
You have the right to know about the personal information that the business collects about them and how it is used and shared;
You have the right to delete personal information collected from them (with some exceptions);
You have the right not to sell or share your personal information, including through GPC;
Your right not to be discriminated against when exercising your CCPA rights;
You have the right to correct inaccurate personal information owned by the enterprise;
You have the right to restrict the use and disclosure of sensitive personal information about them that you collect.
The European Union's General Data Protection Regulation (GDPR) is a key regulation that came into force on May 25,2018. If you are in the European Economic Area (EEA), you have the following rights under the GDPR:
Right to know: the right to know how their data is processed, who processes it and other relevant information.
Access: The right to obtain a copy of their personal data and to know the status of their data in the hands of the data controller.
Correction right: if the data is inaccurate or incomplete, you have the right to request the data controller to correct or supplement the data.
Right of deletion (right to be forgotten): the right to request the deletion of personal data in certain circumstances, such as when the processing of data is no longer necessary or the subject withdraws consent.
Restriction of processing rights: You have the right to request restrictions on data processing in case of disputes over data accuracy.
Data portability: The right to access data in a structured, commonly used and machine-readable format and to transfer it to other data controllers.
Veto: The right to object to the processing of data, especially for direct marketing, market research and other purposes.
Rights not affected by automated decision-making: the right not to be affected by decisions based solely on automated processing (including analysis), if such decision has legal consequences or significant impact on them.
When you register or access our services, we may collect your personal data as follows, as appropriate:
Account information: When you register for this application or modify your personal Settings, we may collect the data you provide, such as your user name, email address, phone number, profile picture, etc., and assign you a unique identifier account information
Payment information: We support and expect you to process all paid services through Google or the App Store. We only collect transaction data from these platforms and do not collect or store sensitive information such as full payment card numbers.
Usage Information: We collect data from your use of the app, including messages, photos, videos, gifts, and other user data. Additionally, we process conversations with other users and content you share during use. This content may be temporarily stored to prevent violations.
Communication information: When you contact our customer service or report a problem, we will collect your contact information, message content and other relevant data, such as your name or alias, email address, IP address and any additional information you provide. This is mainly used to respond to and resolve your feedback.
Device data: including device model, operating system version, IP address, unique device identifier, time zone, system language, etc.
Data used: Data related to how you use the application, such as chat duration, interaction frequency, content clicked, and functions used.
Log data: When you visit the application, we may automatically collect log data, including error reports, crash logs, etc., which are collected anonymously.
Technical Data: Through third-party SDKs supported by the app store (including Firebase, Tenjin, Facebook, Google Play billing, etc.), we automatically collect and analyze data at critical junctures of app services to optimize products and enhance user experience. We strongly recommend reviewing the privacy policies and practices of third-party SDKs. Below are links to the corresponding SDK usage guidelines and privacy agreements.
Data content obtained from third-party SDK:
a. Firebase-Real-time data synchronization and easy integration: privacy policy
Firebase collects device information, app usage data, performance metrics, AD conversion data, and optional user authentication and geolocation information.
b. Adjust-Real-time data synchronization and easy integration: privacy policy
Adjust collects vast amounts of data about devices, ad identifiers, and in-app behavior, with the core purpose of providing advertisers with accurate measurement of marketing effectiveness. For users, understanding their data collection behavior allows them to limit tracking capabilities through privacy settings in their mobile systems.
c. Agora-Delivering low-latency HD calls: privacy policy
The SDK collects device and network information to optimize call quality, but does not store your call content.
d. Rongcloud-Provide instant messaging capabilities for the App: privacy policy
The data automatically collected by the SDK from a technical perspective: device unique identifier, this cup model and system information, IP address, network type, link status, application information, user ID, etc., to ensure efficient connection and message transmission.
e, Google Play billing payment related: privacy policy
The Google Play billing system collects Google account information, transaction records, device information, and some payment credentials for transaction completion, subscription management, fraud prevention, and compliance review.
Personal Information Subject to Authorization: With your consent, we may collect sensitive personal data including microphone access, photo album permissions, and camera authorization settings. These permissions are primarily required to ensure optimal app functionality. All requests will be displayed through pop-up notifications, allowing users to choose between "Deny" or "Accept". We will only collect and access such sensitive data after obtaining your authorized consent.
Information from our partners: If our ads appear on other websites or platforms, our partners may share data with us about the effectiveness of our ads.
The use of your information focuses on two key purposes: enhancing service quality through optimized operations, and ensuring secure data protection. We will now provide detailed explanations of the rationale behind these practices and share real-world case studies. Stay tuned as we explore how we balance user convenience with data security.
Account registration and login: The information you provide during registration (such as email, Google, one-click login) will be used by us to create an account and ensure that you can log in safely.
Customer service support: When you encounter technical problems, our customer service team may need to check your account information to better assist you in solving the problem.
Paid service processing: If you use a paid service (such as digital currency required to purchase a video call), only the necessary payment information is collected to complete the transaction to ensure that the transaction is conducted securely.
Normal operation: In order to give you a consistent and smooth experience, we may save your chat history and friends list.
Matching recommendation service: Based on your interests, personal preferences and usage habits, we will recommend suitable users for you to enhance mutual interaction.
User data display: In order to help you find the right chat partner, we will show your basic information (such as nickname, profile picture, gender, etc.) to other users, and also present their relevant information to you.
Communication experience optimization: Based on your usage data (such as chat duration, number of interactions, etc.), we will adjust the matching mechanism to improve the accuracy of recommendations, so that you have a better social experience.
User behavior analysis: By analyzing your usage habits (e.g., chat duration, match success rate), we will continue to optimize the service and improve your experience.
New feature testing: Before the new feature is officially launched, we may select some users to participate in the test to evaluate the effect of the feature and collect suggestions for improvement.
Performance optimization: We collect device information and network status data to ensure stable application operation and reduce crashes or lag.
Bad behavior verification: When users report bad situations (such as harassment, fraud, etc.), we will analyze the relevant chat records and transaction data, and then take corresponding measures.
Abnormal behavior monitoring: We will regularly check for abnormal activities (such as batch registration of fake accounts, sending a large number of spam messages, etc.) and take security measures.
Content governance: If there is any content that violates community rules, we may warn the relevant users, restrict account functions, and take legal action in serious cases.
Compliance management requirements: According to the relevant policies and regulations in the user's region, we will process and store user data accordingly to ensure compliance.
Cooperation with law enforcement: When we receive a legitimate request from the law enforcement department in the user's location, we may provide relevant user data to support the investigation or law enforcement work.
We are committed to protecting your privacy and ensuring the security of your personal information. Without your express consent, we will not sell, rent or share your personal information, except in the following circumstances:
4.1 Obtain your consent
If you provide explicit consent, we may share your personal information with third parties. This may include sharing data with partners, advertisers, or other entities for specific purposes such as personalized services, promotions, or collaborations. Before sharing any information, we will always seek your consent and provide clear details about the purpose and scope of the sharing.
4.2 Legal requirements
We may disclose your personal information in cooperation with law enforcement officers in connection with investigations into suspected illegal conduct, as required by laws and regulations, court orders or government agencies.
4.3 Sharing with service providers
We collaborate with trusted third-party service providers to enhance the functionality, security, and quality of our services. These partners include, but are not limited to, data analytics platforms, marketing optimization tools, and payment processors. All service providers undergo rigorous vetting and are bound by strict confidentiality agreements to ensure your information is securely processed in compliance with applicable privacy laws.
4.4 Transfer of business
In the event of mergers, acquisitions, restructurings, or asset sales, your personal information may be transferred as part of these transactions. If such transfers occur, we will notify you of any changes and provide detailed information about how your data will be handled. We will also ensure that the recipient complies with the same privacy standards and safeguards outlined in this policy.
4.5 Aggregated or anonymous data
We may share aggregated or anonymized data that cannot directly identify you with third parties for purposes such as research, analysis, or marketing. This data is used to improve our services, develop new features, and better understand user trends, while maintaining your privacy.
4.6 Security of rights and interests
We may share your information if we believe it is necessary to protect the rights, property, or safety of users or the public. This includes sharing information to prevent fraud, address security breaches, or respond to emergencies.
4.7 International data transfers
If your personal information is shared with third parties in countries/regions outside your jurisdiction, we will ensure that appropriate safeguards are in place to protect your data. This may include implementing standard contractual terms or ensuring recipients are certified under recognized privacy frameworks.
By using our application, you acknowledge and consent to sharing your information as described in this section. We are committed to maintaining transparency and ensuring that your data is shared responsibly in accordance with applicable laws and regulations.
If you have any questions or concerns about how your information will be shared, please contact us at [ramucanotem@gmail.com].
Please note that this policy does not cover third-party services you may interact with while using our application. We do not sell, trade, or share your personal data with third parties. However, if you choose to use external services (such as payment providers or social media logins), their privacy policies will apply. We strongly recommend reviewing their data processing practices before using their services.
This policy applies to the following situations:
When you visit, use or register for the services of this application.
When you voluntarily provide personal data to support, inquire or give feedback.
You reserve the right to withhold certain information under the following circumstances:
If there is no legal requirement to enforce it.
If you don't want to share information with us.
If you do not agree to us or our affiliates processing your data.
Protecting your privacy and personal data is our top priority. We take data security seriously and do everything we can to protect your data. Our main security measures include the following:
6.1 Information data retention
Minimized data storage: We will retain personal information for the shortest time required to achieve the original processing purpose in accordance with applicable laws, policies and purposes of data use. Once the processing purpose is changed or terminated, we will immediately initiate the data deletion process.
Information voluntarily provided by users: For the personal information you voluntarily submit through feedback, consultation and other channels, we will clean it up immediately after processing, and will not retain, back up or provide it to any third party.
Account deletion mechanism: You can manage your account independently. If you choose to cancel or disable your account, the relevant data will be deleted within 30 days.
Instant messaging content: Chat content is destroyed after the end of the session by default. It may be temporarily retained for the purpose of platform security (such as suspicious content review) in accordance with the law, and shall not exceed the investigation period stipulated by law.
6.2. Risk control
data classification | Data-processing methods |
data encryption | Use encryption to store and transfer sensitive data |
Access restrictions | Only authorized personnel can access your personal information |
Data minimization | Collect and store your information only when necessary |
storage location | Your personal data may be stored on servers located in different parts of the world (including Europe, Asia, etc.); |
6.3. Special Notes:
We use industry-standard security measures for non-sensitive information (including email addresses, device IP addresses, and basic usage behavior data), such as monitoring abnormal login behavior, but there is no guarantee of absolute security.
If you voluntarily jump to a third-party service or interact with its interface or share information, such behavior shall be regarded as your independent exercise of the right to dispose of data, and the relevant responsibilities shall be borne by the third party, beyond our security responsibilities.
We attach great importance to the privacy protection of minors and adolescents. According to the platform's relevant policies, we will not provide any services to users under the age of 18, nor will we conduct any form of data collection or marketing promotion.
We always pay attention to the healthy growth of minors, and sincerely invite you to join us in safeguarding their network security. You can help us in the following two ways:
Submit feedback through the "feedback" function in the Settings of the application;
Send an email directly to the customer service mailbox to contact us.
7.1. Restrictions on data collection for minors
We strictly prohibit providing services to minors under the age of 18 (or the legal adult age in your jurisdiction). We do not intentionally collect, store, or process any personal information of minors, including but not limited to names, addresses, emails, contact details, device identifiers, location data, or any other information that could be used to identify them.
7.2. Child data processing
If we discover or are confirmed by others that users under the age of 18 have provided personal information, we will immediately take the following measures, including but not limited to:
a. Completely delete the relevant data to ensure that it is completely removed from the server and database;
b. Freeze the corresponding user account to prevent them from continuing to access or use the application;
c. Send an account closure notice to the user, specifying that his/her data has been deleted;
d. The user is prohibited from registering again and submitting any personal information.
7.3. Child reporting mechanisms
If you find any suspected underage users during the use of the Service, please keep relevant evidence and report to us through customer service email or in-app complaint channel. We will complete verification within 72 hours after receiving the report and inform you of the result by email.
If you are a parent or guardian and find your minor under your care using this app, please contact us immediately through our customer support email or complaint channel. We guarantee to complete user identity verification within 24 hours and take appropriate measures. The resolution will be communicated via email. Additionally, guardians can delete or uninstall the app themselves.
Please note that parents or guardians should supervise minors 'use of this app. If minors use the service by falsely reporting their age, the guardian will be held responsible. We recommend strengthening minors's cybersecurity education and monitoring their online activities to ensure compliance with policies and legal requirements.
AaoJi is operated and published by PT APPORA DIGITAL TEKNOLOGI, and user safety is at the core of our operations. We are committed to building and maintaining a healthy, safe, and strictly regulated online community. To this end, we solemnly pledge a zero-tolerance policy towards child sexual abuse and exploitation (CSAE) and have established this Child Safety Standards accordingly. This public document outlines our specific measures to ensure full compliance with Google Play's Child Safety Standards policy.
These standards are the fundamental guidelines for the platform and are legally binding on all users and all content on AaoJi.
8.1. A Solemn Declaration Regarding the Strict Combation of Child Sexual Abuse and Exploitation
AaoJi solemnly declares that it adopts a zero-tolerance policy towards any form of child sexual abuse and exploitation. This platform strictly prohibits all of the following behaviors, considering them an inviolable bottom line:
Creating, uploading, or disseminating any content containing pornography or sexual innuendo about minors.
Enticing, online deceiving, coercing, or manipulating minors in any form.
Soliciting, attempting to obtain, or trading nude photos, private photos, or sensitive personal information from minors in any way.
Conducting any sexually suggestive dialogue, role-playing, or other inappropriate interactions with minors.
Any attempt to entice or deceive minors to commit the aforementioned illegal acts.
This platform will take the most severe measures against all violations and will report them to judicial authorities in accordance with the law.
8.2. Child Protection Measures
8.2.1. Strict Access Control
AaoJi is a service strictly limited to adults aged 18 and above.
We ensure this rule is enforced through a rigorous age verification process. Any underage accounts discovered will be immediately banned and deleted.
8.2.2. Comprehensive Content Review
We employ a dual mechanism of "automated system screening + human expert review" to monitor platform content around the clock, including:
All live video streams
Text chat logs between users
Images, videos, and other media files uploaded by users
Any suspicious behavioral patterns that may involve or harm minors
For identified high-risk or clearly illegal content, we will take immediate measures such as deletion and account banning, and report to law enforcement agencies as appropriate.
8.2.3. Immediate Reporting and Response
We have established a convenient reporting channel for users, which can accept the following reports:
Content or behavior involving child sexual abuse and exploitation (CSAE)
Suspected underage users
Any enticement or inappropriate behavior targeting minors
We promise that all reports, especially serious and urgent CSAE-related reports, will be initially reviewed and prioritized within 24 hours.
8.2.4. Prohibited Content and Behaviors
To thoroughly protect minors, the AaoJi platform strictly prohibits and will not tolerate the following content and behaviors:
Strictly Prohibited: Disseminating Inappropriate Content Involving Minors
Strictly Prohibited: Engaging in High-Risk Behaviors Targeting Minors
Strictly Prohibited: Crossing Legal Boundaries Regarding Child Safety
8.2.5. Handling of Violations and Enforcement Measures
To ensure the effective implementation of our platform's safety policies, any violation of our safety standards (especially those involving child safety) will result in a series of severe escalation penalties, including but not limited to:
Immediate Content Handling: Permanent deletion of all violating content.
Account and Device Penalties: Depending on the severity of the violation, the account involved will be temporarily frozen or permanently banned; in serious cases, device bans will be imposed to prevent future registration.
Legal Accountability and Cooperation: We have zero tolerance for such behavior. The platform will:
8.2.6. To our users:
PT APPORA DIGITAL TEKNOLOGI firmly believes that safety is the foundation of trust. We are committed to actively maintaining and regularly updating this Child Safety Standard to strictly adhere to:
Google Play's Child Safety Policy
All relevant child protection laws
Your trust is our driving force. Therefore, we will continue to invest in enhancing AaoJi's safety capabilities, which is central to our shared goal of providing you with a safe and trustworthy communication environment.
8.3. Age Restriction and User Qualification Statement
This service is strictly limited to adult users aged 18 and above. We explicitly prohibit any child under the age of 13 from using our services; any such account discovered will be proactively and immediately deleted.
We will not knowingly collect or use any personal information of children under the age of 13. If you are under the age of 13, please stop using this service immediately.
If we unintentionally collect personal information of children under the age of 13, we will delete it immediately in accordance with applicable laws and regulations upon becoming aware of it.
8.4. Protection of Personal Information for Children Under 13 Years Old
We strictly comply with applicable laws and regulations, including the Children's Online Privacy Protection Act (COPPA), and take the following specific measures to protect children's privacy:
Prohibited Collection Policy: We will not knowingly collect any personal information from children under the age of 13, including account information, contact details, device identifiers, etc.
No Targeted Content: This service does not provide content, advertising, or behavioral guidance aimed at children, and its design and operation are not intended to attract or target users under the age of 13 in any way.
Parental and Guardian Rights: If a parent or guardian discovers that their child under the age of 13 has submitted personal information to us without their consent, please contact us using the contact information provided in this policy. We will immediately delete the relevant data after verifying the identity.
8.5. Parental and Guardian Responsibilities and Collaboration
We encourage parents and guardians to actively fulfill their guardianship responsibilities, guide minors to use the internet safely and healthily, and strengthen their awareness of personal information protection.
If you, as a guardian, discover any inappropriate behavior by a minor while using this service, or that personal information has been submitted without your consent, please contact us immediately. Your cooperation is crucial for us to jointly maintain the online safety of minors.
We value your privacy and provide multiple ways for you to manage your personal information and exercise your relevant rights.
9.1 Access and Correction of Personal Information
You can log into your account at any time to view personal information such as your username, email address, profile picture, and chat history. To update your information, you may do so directly within the App or submit a request through [Email]. For legitimate security or compliance reasons, we may not be able to provide access to all information. However, we will endeavor to cooperate and provide explanations when necessary.
9.2. Delete personal information
You have the right to request the deletion of account data, chat history, payment information, etc. Submit your account deletion request through the "Settings" section. We will process and remove the data within 7 working days. In cases involving legal compliance, fraud investigations, or outstanding payments, certain information may be temporarily retained in accordance with the law until the matter is resolved and fully deleted.
9.3. Delegation of authority and control of data processing
Permission management: You can disable location, notifications, microphone, and camera permissions in device or app Settings. Disable permissions that may affect some features (such as location-based services or video calls).
Unsubscription of marketing notice: You can stop receiving marketing content through the "subscription link" in the email or the App notification setting. Service notifications (such as account security reminders) may still be retained.
Data processing controls: You can turn off matching recommendations, use behavior analysis, or manage the extent to which data is shared with third parties in "Privacy Settings."
Request Response: We will process your request within 7 days and respond via email. Data that cannot be deleted temporarily will be explained according to law. If you have any other privacy questions, please feel free to contact customer service for consultation.
This policy will not be updated at will unless Google Play policies and requirements, laws and regulations change, new features and services are introduced, or business and technical adjustments are made.
We may notify you of any updates, including but not limited to in-app notifications, email, announcements, etc.
If you continue to use the application after receiving this update notification, you agree to the new policy. If you do not agree with the changes, you can adjust your data processing permissions on the privacy settings page, contact customer service for other solutions, or deactivate or delete your account or application.
If you have any questions or requests about this policy, please contact us:
Customer service email:ramucanotem@gmail.com
Complaint portal: Click on the "I" page of the application, click on "Feedback" and click to send an email (confirmed)
Thank you for using the apps under your [RUSNANDAR] account. We always try our best to protect your privacy!